Service and Support

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With more than 55 years of experience helping customers address their materials testing requirements, we've learned what it takes to satisfy our customers, address your unique needs, and achieve joint success. Be it extending the life of your investment, minimizing cost of ownership, minimizing downtime, developing your staff’s skills, realizing potential test accuracy, shortening test times, speeding your time to market, or testing new materials … we are ready with the services, tools, and trained staff to work with you to help achieve your objectives.

The objective that drives us is nothing less than exceptional personalized support and a partnership that puts you first.

Services

Service

Realize, maintain, and protect the full potential of your testing systems with Instron Professional Services. Instron prides itself on providing accurate and repeatable measurement results in compliance with required standards. Maintaining and servicing your Instron will reduce unplanned system down-time and the risk of accidents. Our services will help you capitalize on the full potential of your investment.

Training

 Training

Offering a wide assortment of courses our training curriculum is designed to meet the training needs of machine operators and test method developers - from novice to expert.

Technical Support

tech support

Our support teams are in place to help you realize the value in your Instron testing system. As your requirements change and as hardware/software enhancements are introduced, our technical support team can provide guidance.

Resources

Resources

Additional resources are a click or phone call away. Browse our frequently asked questions and answers, request a service quotation, schedule service, inquire about your current service contracts, locate technical application information, view Instron's blog, and more.

CUSTOM Solutions

engineered solotuions

The huge variety of materials and testing applications means that we are frequently required to design special solutions to meet unique testing needs. If our standard products do not meet your requirements, a team of highly-skilled and experienced engineers is available to design and produce solutions to your specific problems.